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18332DA5-62B1-4E01-B972-E1B41ADB1886

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New Poster

18332DA5-62B1-4E01-B972-E1B41ADB1886

The "help" that I got a couple of days ago didn't help at all. The problem is coming back.

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Official Employee

Re: 18332DA5-62B1-4E01-B972-E1B41ADB1886

ShabLevy -- 

 

Thank you for reaching out here.  Can you let me know what issues you are experiencing?

 

Thanks!

 

Rachel


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: 18332DA5-62B1-4E01-B972-E1B41ADB1886

Problem was not solved well.

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Official Employee

Re: 18332DA5-62B1-4E01-B972-E1B41ADB1886

ShabLevy -- 

 

Sorry you haven't had a great experience with our support staff.  If you are having an issue with Xfinity Home, I'm happy to help if you can provide some details about what you are experiencing.

 

Rachel


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!