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Peacock willnot load on my TV

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New Poster

Peacock willnot load on my TV

I just had the new box installed on Wed 10/28.  IWhen I get to the Peacock app I can get to the point where it says "Thanks for joining the flock" and it just sits there.  Will not go any further.

 

Advice on how to fix this would be appreciated.

 

Seems like a common problem and not sure why there isn't a fix????

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New Poster

Re: Peacock willnot load on my TV

I’m having the same problem I a just set up Flex last night.
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Official Employee

Re: Peacock willnot load on my TV

Can you try rebooting your box a couple times if your still having the issue?

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New Poster

Re: Peacock willnot load on my TV

I am having the same problem with Peacock, Dateline, NPROne, and multiple other apps on Flex. I called 5 times yesterday and spent several hours with Customer Service trying to resolve the problem. I have unplugged and restarted the Flex box dozens of times, without success. I started all over this morning, and called again, only to wait on hold for more than half an hour. Before I give up and return this equipment, is there anyone out there who can help me use this device?