I also like the app because of the connection to my xfinity landline. I am putting up with some inconvenience with email but hoping a solution is on the horizon. I have been working on this for months and created the original post on this thread awhile ago. I think I have seen some improvement after trying many solutions. Good to see many others have joined in with very similar issues. I escalated this as high as I could and finally got feedback that this is a known issue. They are working on it! I am so surprised that there has been very little feedback from comcast tech support to contribute some updated info to this thread. I think they are just ignoring us! Very disappointed that they don't say something to shed some light on what they are planning.
Been having e mail problems on cell phone works for a day than quits get no reply from Comcast and I seen a lot of the same problem going on for a long time,is there a fix or not!
I have had problems with this for 2 months. Many calls to the "advanced help group." Yeah, sure. The thing that galls me is that they KNOW they can't help you fix this problem -- it's inherent in the app and they are the only ones who can fix it. But they waltz you through hours of "try this" and "try that" when they KNOW these fruitless steps will not fix the problem. I think it's a big scam and they are taking our money and not providing the service. Call the cops!!!! Time for a class action suit against Comcast for taking money under false pretenses!!
I mean add comcast email to your gmail account and mirror the two. I can now use my gmail app to see my comcast email. The last major comcast email update last year hosed me and many others from being able to see email on our phones. I'm tired of reading the first 1/2 sentence and having to open webmail online to see the entire email. I will now slowly migrate away from comcast email altogether sticking with my gmail as the main email now. Calling comcast to troubleshoot is a waste of time but go ahead and feel free if you have nothing to do for days on end.