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xfinity connect app not working

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xfinity connect app not working

Xfinity connect app stopped working. For email:it's telling me that a subscription to Comcast High-Speed Internet.

For voice it's telling me no phone number found on my account.

 

How do i fix this.

Official Employee

Re: xfinity connect app not working

Hello mickeyrod1. I can assist with troubleshooting the XFINITY Connect app not working. I will need to check the back office provisioning to confirm we have your username programmed correctly. Please send me a private message and include your full name, service address, and account number so I can assist you. Please also provide the username you are using when logging into the app.