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xfinity connect address book and contacts list not working

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xfinity connect address book and contacts list not working

The contacts list in the xfinity connect app for android has 2 options, phone and xfinity.  I am trying to get the app to sync all the email addresses in my xfinity account with the app but it just won't do it.  If I click on the "xfinity" option under contacts it keeps spinning or gives an error message that it encountered and error and try again later? Do I need to load contacts into the app and the desktop separately.  Is there a way to put contacts in the app from an email?