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voice2go

Frequent Visitor

voice2go

How can I get the voice2go application data set to zero or to factory original settings?  I want to do a clean installationof Comcast Connect app. Every time I reinstall the app, the old data from xfinity.com are automatically used in the setup.

Official Employee

Re: voice2go

Hello, RBEst. Have you tried changing your app settings through the website? 


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Frequent Visitor

Re: voice2go

YES, I have tried. Maybe I am missing something.

I want to get the "voice2 go setup" page with the "get started" button, but have not found a way.

Thanks for your help.

 

Official Employee

Re: voice2go

You might have already tried this, but have you looked over this article? 

https://www.xfinity.com/support/articles/activate-voice-2go


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Frequent Visitor

Re: voice2go

Yes, I've been thru that article several times and tried their procedure several times, but I still cannot get the "Voice2go" page with the "Get Started" button that shows in that article

Official Employee

Re: voice2go

Ok, let me see what I can do on your account. 

Can you please private message me your full name? Thank you for posting to our forums. 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


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