I pay $217.00 a month. Your outdated equipment broke. i was over due updated equipment and drove 50 mile to East Peoria because I didn't want to wait 8 days for you to get around to me. Brought the DVR home and it won't install!!! Called back and I'm still waiting original 8 days for a $60.00 service call that's all your fault. Someone changed the appointment time without telling me. just happened to catch this today. Very dissaticfied with your service. i will be asking for a reduced bill for this month but only after it's fixed.
Hi baaadone, I do see the work order that you have set. I will reach back out to you once the order is completed to make sure everything is taken care of, have a good day.