Community Forum

Xifinity Connect Login

donzo1
Regular Visitor

Xifinity Connect Login

Yesterday 2/18/2021 a new update or version of Xfinity Connect appeared on my phone when i went to look at my email. It goes through the log in, sends me an xfinity code, i put it in and the app goes right back to the sign in screen agian. Wont let me log in....

 

jav6joev
Bronze Problem Solver

Re: Xifinity Connect Login


@donzo1 wrote:

Yesterday 2/18/2021 a new update or version of Xfinity Connect appeared on my phone when i went to look at my email. It goes through the log in, sends me an xfinity code, i put it in and the app goes right back to the sign in screen agian. Wont let me log in....

 


What make/model phone are you having the issue with?  On my Android moto z4, v7.7.1 is the latest version in the Play Store and was updated months ago.

Joe V
(not a Comcast employee, just another paying customer)
donzo1
Regular Visitor

Re: Xifinity Connect Login

iPhone 8 Plus

 

donzo1
Regular Visitor

Re: Xifinity Connect Login

the app lets me log in - sends me a code number, i enter the number and goes back to the log in page and say's "The Xfinity ID or Password you entered was incorrect" it is exactly the same ID and password i use to log into this community page. Work on PC not iPhone 8.