Community Forum

Xfinity connect not working

New Poster

Xfinity connect not working

I have not been able to log into the connect app for several days. I tried restarting my phone and uninstalled/ reinstalled the app; no success. When I open the app it shows the get started screen with no option to log in with a current acct. I try to access via "get started" but it says I'm already logged in and gets stuck there. It looks like the app is trying to go to the suite but never does.