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Xfinity connect keeps freezing up

New Poster

Xfinity connect keeps freezing up

Why do I need to delete and reinstall my xfinity app about ever two weeks? I need to do this because it keeps freezing up. No it isn’t a WiFi issue.
Regular Visitor

Re: Xfinity connect keeps freezing up

I have the same issue on multiple devices.

Contributor

Re: Xfinity connect keeps freezing up

I have had this issue intermittantly on my iphone 5c.  And now I cannot get it to unfreeze for about 2 weeks.  This occurs while using wifi and cellular.  The ios is current and I have available storage.  Email is at 30%.   What else do you need to know in order to analyze and fix.  I had submitted a problem report and because it started to work again for about a week, I closed it.   I have deleted the app and reinstalled.