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Xfinity Connect messages disappear after receiving notification.

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Xfinity Connect messages disappear after receiving notification.

When receiving an incoming text on Xfinity Connect, I get the notification and message appears for 2-3 seconds on iphone notification screen. Text then disappears and is unretrievable in app. App text message counter indicates that there are recieved messages but none are there to view. App text message counter then indicates 0 texts received.