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Xfinity Authenticator App -- multiple users?

Frequent Visitor

Xfinity Authenticator App -- multiple users?

I'm posting this here for lack of a better place. I want to post a question specific to the Xfnity Authenticator App -- but there appears to be no specific forum for that app. There appear to be no appropiate forum labels for it either.

 

1) Can the Xfinity Authenticator app (on iOS in my case) be used for multiple users on the account? Most of the time, I prefer to be signed in as a restricted secondary user on my account, but sometimes I need to be signed in as the account owner. I would like to use multiple factor authentication in both cases.

 

2) If there is no way to support multiple users, how do I log out of one user in the Authentictaor and log in as another? The only way I have found is to uninstal and reinstall the app -- to get it to re-register.

 

It's bad enough that Xfinity is using this custom app rather than using standard 2FA tokens (Google Authenticator, etc.) but to not allow multiple users and out right forcing a reinstall to switch is just absurd.

Frequent Visitor

Re: Xfinity Authenticator App -- multiple users?

Bump -- could someone from Comcast please respond?