Is it truly unavailable or is it just not working on my new number? The message in the connect app is “text messaging from xfinity is unavailable at this time. Please check back later.”
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Hi CoPowers, I can assist you with getting your Voice2Go feature working. Have you tired logging out of the app and then logging back in? Have you tried using the feature on another device?
Your username may be tied to your old account and phone number, which is why the feature isn't working. Can you please send me a private message with your full name, street address, phone number and account number by clicking on my name (ComcastAmir) and then "private message me" so that I can look into this for you?