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Switch between users on Xfinity Connect

New Poster

Switch between users on Xfinity Connect

Is there an easy way to switch between user names and phone numbers on the Xfinity Connect app.  At the moment, the only way that I can see is to sign out of one account and sign into the other.  There doesn't seem to be a connection between the primary account and another user.  I would like to be able to use both accounts on my cell phone - one for home, one for work.  Thanks!

Official Employee

Re: Switch between users on Xfinity Connect

Hi @fkeysmith

 

Welcome to the forums!At this time, that is the only way to switch users. I'll be sure to pass on your feedback about the Connect app to the app team.  


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New Poster

Re: Switch between users on Xfinity Connect

Thank you!

Official Employee

Re: Switch between users on Xfinity Connect

You're welcome @fkeysmith! Thank you for being a valued customer. Take care. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!