Like others, since your recent app update performance has been dismal. Seems I have 2 options, pull my messages up via my gMail account or open your app and watch a little spinning wheel. The past week or so it’s been terrible bases on the size of your company and what we pay for the phone, internet and cable you think you could get this right.
I recently received a call from Comcast and an eMail stating that they have fixed my proble. I read the eMail from my seconday account because I’m still watching the little spinning wheel on the xfinity app. I’ll need to carve time out of my day this weekend to call help line to learn what they think was fixed.