I am having the same issue as the original poster - Voice2Go will not ring in, tried three different devices (iPhone and iPad). Phone tech support has not solved the issue, it's been going on for almost 4 months now.
Hi, VGAFA. Welcome and thanks for posting. Which OS version do you currently have on the devices you're using?
Thank you. Go ahead and send me a private message with your name. I will likely need to submit a request for you since it has been so ongoing and is happening on multiple devices. There was a known issue for this a while ago, not any longer.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.