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No longer receiving Caller ID push notifications on my iPhone

Regular Visitor

No longer receiving Caller ID push notifications on my iPhone

I've suddenly stopped receiving caller I.D. push notifications on my iPhone.  They had been working flawlessly for several months and then just stopped.  I've checked my Xfinity Connect settings as well as my iPhone settings and verified that Notifcations are set up in both areas.  What do I need to do to restore the push notifications to my iPhone?  Thanks!

Official Employee

Re: No longer receiving Caller ID push notifications on my iPhone

 

wxundeground, 

 

You tried: 

Not Receiving Notifications

  1.  select the Main Menu icon in the upper left of the app, and select Settings.
  2. select Notification Preferences within the Settings Menu.
  3. Ensure all notifications are turned on.

If that didn't work, have you tried uninstalling and reinstalling the app?

Regular Visitor

Re: No longer receiving Caller ID push notifications on my iPhone

I have tried all the suggested remedies and none have resolved the issue.
Official Employee

Re: No longer receiving Caller ID push notifications on my iPhone

OK. I have another thread with you where we are discussing this. We'll continue there. 

 

KenF