What make/model device are you using? What error message, if any, are you getting? Can you use your credentials on the MyXfinity.com web site successfully?
Hello Dannylira, thank you for reaching out and I understand your frustrations when an app isn't working properly. Could you please provide the models of phones you are using?
Hi Dannylira, I haven't heard from you but please reach back out if you still need assistance.