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Inbound callers can't hear me

capnpetty
New Poster

Inbound callers can't hear me

Whenever I receive in inbound call on Xfinty Connect , the calling party cannot hear me.  If I place a call everything works as expected, most of the time.  Multiple paltforms (Android and iPhone).  App does have access to the microphone.  Anybody else experience this?

lopezm2008
New Poster

Re: Inbound callers can't hear me

Yes I am having the same issue and I restart the modem it say there no connection problems on there end,but I still see no status available. 

M1jopet
New Poster

Re: Inbound callers can't hear me

Having similar issue with simultanious ring in Xfinity Connect app.  Only occurring on one cell phone an donly inside the house.  Works fine on celular service, but not when connected to internet.

Bigjay1971
New Poster

Re: Inbound callers can't hear me

Has this been resolved yet? I have the same issue.
Bigjay1971
New Poster

Re: Inbound callers can't hear me

Has this been resolved yet? I have the same issue
capnpetty
New Poster

Re: Inbound callers can't hear me

Spoiler
I stopped using the app, not sure if it would still give me trouble or not.  Sorry.