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How do I call us numbers from Vietnam using connect.

New Poster

How do I call us numbers from Vietnam using connect.

I just got the connect app. I was told that I could phone the US from overseas using the app as long as I had wifi. It says that it uses my home phone # so do I dial the numbers as if I'm in the US or do I need to add the international prefix for the US?
Official Employee

Re: How do I call us numbers from Vietnam using connect.

Hi, Ejmep - You can make international calls via Voice2Go feature if you have added the international calling plan with XFINITY. Calling rates depend on the international calling package that you have on your XFINITY Voice home telephone number.

New Poster

Re: How do I call us numbers from Vietnam using connect.

I was told that the comcast connect app would let me make international calls free ny using wifi and routing the call through the home phone # listed on my comcast bill.
Official Employee

Re: How do I call us numbers from Vietnam using connect.

That's correct, but you would still need to have the international calling plan added to your account. If you would like us to review your account and get this added, please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify the first and last name of the account holder, the phone number, street address, and the account number associated with your services.