Community Forum

Error 11002

Highlighted
New Poster

Error 11002

Who can help me with while using xfinity connect app, I am getting following error - unable to connect call this time -error code 11002

Thanks for the help.

Silver Problem Solver

Re: Error 11002


@dgkrishnan wrote:

Who can help me with while using xfinity connect app, I am getting following error - unable to connect call this time -error code 11002

Thanks for the help.


Is this any help?

https://www.xfinity.com/support/articles/common-x1-error-codes

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
New Poster

Re: Error 11002

I’m getting the same error. No one seems to know what is going on! Looks like a bug in the app.

PS: this error comes up only when I dial international number (india) I’m able to make local calls from connect app.
New Poster

Re: Error 11002

Thanks. But I can’t find this specific error in that list. Seems to be a new bug