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Error 102001

New Poster

Error 102001

Receiving Error [102001] when trying to use the Xfinity Connect app via my home WiFi connection. When I turn WiFi off and I’m on cellular connection the app works fine with no error. No problems with home WiFi connecting with anything else.
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New Poster

Re: Error 102001

I haven’t verified yet, but I believe this is occurring because I’m using Cloudflare’s DNS (1.1.1.1) which Comcast is null routing. It seems this affects the Xfinity apps and watching TV via Xfinity stream website. Switching to Google DNS should hopefully resolve this error.
New Poster

Re: Error 102001

Switching to Google DNS from Cloudflare in my Netgear router did fix this error for me.