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Email is correct address but user name is not me

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Email is correct address but user name is not me

Email is correct address but user name is not me

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Official Employee

Re: Email is correct address but user name is not me

Hi gailhenry7. Thank you for visiting and posting on our Forum. Apologies for the delay in getting to you. I can assist with reviewing your email address and user name on file, if you still need the assistance. If so, please send me a private message and include your full name so I can assist you. 



I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Email is correct address but user name is not me

Hi gailhenry7. Since I didn't get a response from you, this thread has been locked. Please don't hesitate to send a private message if you continue to need help with this, or create a new post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!