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Email attachments not closing

New Poster

Email attachments not closing

When I open an attachment from an email in my xfinity connect app, i can’t get it to close back to the original message or to my inbox. I have to do a hard reset of my phone to close the attachment. I have an iPhone XR with the most updated iOS.
New Poster

Re: Email attachments not closing

I’m having the same issue. So frustrating.
New Poster

Re: Email attachments not closing

I have the same issue! What a terrible design. I sent in the feedback but I’m sure it will go on deaf ears
New Poster

Re: Email attachments not closing

Same problem. Any update? Fairly easy to replicate on iPhone - open an email pdf attachment and you’re stuck.
New Poster

Re: Email attachments not closing

I figured out if you hold your finger on the attachment for a few seconds on the upper left hand corner, it closes and goes back to the email.
New Poster

Re: Email attachments not closing

Thank you that worked!
A bit unintuitive though.
New Poster

Re: Email attachments not closing

Agree but at least it works 🤪