I upgraded to an iphone 7 from an phone 5C. Email and phone notifications from Xfinity came up on the lock screen on the 5C. Phone calls from our home number also came up. They do not on the Iphone 7. I've rechecked all the settings and see no reason why I dont get notifications. Any ideas for solution?
I've done some troubleshooting on my end and noticed that the app didn't act as if should when I had an incoming call coming in, even with all of my settings and notifications on.
Can you please check the following settings on your phone:
Hello, all -
Do you happen to also have the Xfinity Connect mobile app?
If so, there is a known issue where V2GO notifications will not appear if the Connect app is running in the background, and we are working towards a fix for this. Let me know if this helps with the issue.