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Cannot send email

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Regular Visitor

Cannot send email

I can no longer send emails. The app says the message failed to send and the email will be put in the drafts folder. Can anyone help?
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New Poster

Re: Cannot send email

I'm having the same issue, only mine sits in the outbox
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New Poster

Re: Cannot send email

I had the same problem. I turned off my VPN (virtual private network) and the problem went away. It comes back though when I turn my VPN back on. I use expressVPN.

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New Poster

Re: Cannot send email

Update: I found that instead of always turning my VPN off to get email to send, under my VPN options there is an option for "split tunneling" that allows me to "select apps that I don't want to use my VPN."  I selected my Xfinity Connect app so now my Xfinity Connect apps works as it should -- sending email and not holding them in my outbox.