Community Forum

Can't delete phone messages and voicemail

Regular Visitor

Can't delete phone messages and voicemail

My Devise: iphone
Xfinity Connect: There is no Delete function I order to delete old messages and phone calls from my iPhone. I thought it will be a powerful tool but it's not. Can this be improved Comcast?
Silver Problem Solver

Re: Can't delete phone messages and voicemail


@ImageConsultant wrote:
My Devise: iphone
Xfinity Connect: There is no Delete function I order to delete old messages and phone calls from my iPhone. I thought it will be a powerful tool but it's not. Can this be improved Comcast?

Why use the app when you can delete them with the iPhone?

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Regular Visitor

Re: Can't delete phone messages and voicemail

We need a PC app and/or a way from a PC browser to be able to manage/delete voice messages.

We assist several users on the account, a couple who don't use cell phones, but they have PC's.

 

There *used* to be a PC app, but it went away a couple months ago???

Silver Problem Solver

Re: Can't delete phone messages and voicemail


@TechnoMonster2 wrote:

We need a PC app and/or a way from a PC browser to be able to manage/delete voice messages.

We assist several users on the account, a couple who don't use cell phones, but they have PC's.

 

There *used* to be a PC app, but it went away a couple months ago???


I use this:

https://connect.xfinity.com/voice/voicemail;

 

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Regular Visitor

Re: Can't delete phone messages and voicemail

Thank, RobertWy.   

 

That web interface is for "Home" Comcast/Xfinity voicemail service, and I'm familiar with it.

 

We also use BVE (Business Voice Edge) from Comcast/Xfinity.  BVE is the service that I'm looking for a PC app or a browser interfact to manage (versus having to use a smartphone).

 

Thank you - still looking.... :-)