Re: Xfinity xFi Advanced Security blocking a website - Xfinity Help and Support Forums

Houk · ‎01-24-2020

My xfinity network was recently upgraded with the "Advanced Security " feature. Since then, I have been unable to access a website that I trust and have been using for over 10 years. I am blocked on Safari for my Mac, Iphone and Ipad.

How do I override xFi's Advanced Secutiry feature for this website to allow it?

The website is www.baseballprospectus.com

Thanks,

Steve

EG · ‎01-24-2020

Disable it. It's buggy....

https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security

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ComcastRachelH · ‎01-31-2020

Steve -- I reached out to engineering to take a look. I will let you know when I have additional information.

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ComcastRachelH · ‎02-05-2020

Hi Steve -- Could you please try broswing the site again today and let me know if you are successful? We've made a change on our end that should allow you to browse that site while stilll having Advanced Security enabled.

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polonium101 · ‎02-19-2020

Blocking Microsoft OneDrive for me. I have had to turn it off entirely.

jbrockman1 · ‎03-16-2020

Xfinity advanced Security is blocking all of my companies websites as suspiscous...seems to be domain based because these are ll hosted differently.

Please unblock... or tell us if there is a risk that we are not aware of to get it unblocked.

Ascentsg.com, metrics.ascentsg.com, APP-UGX.ascentsg.com

Please help- I have called support 9 times and escalated with no success... they keep wanted to send someone to my house... but this issue is happning for many people in different locations.

Thanks!

fredrossperry · ‎04-13-2020

Hello,

Did you get anywhere on this with OneDrive? I am seeing the same issue.

Thanks.

Fred Ross-Perry

San Rafael, CA

fredrossperry · ‎04-13-2020

Hello,

Can you tell me what you did to help Steve @Houk ? I and another person on this thread are having trouble with Microsoft OneDrive. Specifically with urls like

https://public.ch.files.1drv.com/y4m1UH9NrQxEaazUSFy68M2UN4pTjS-1k5_huxjHqTDiDRnGs-YuJLAgnWmzu9Vjza-...

thanks,

Fred Ross-Perry

San Rafael, CA

polonium101 · ‎04-14-2020

I disabled the Xfinity security service altogehter. I could not find another solution and cannot suddenly abandon OneDrive - I have too much stored and backed up there.

fredrossperry · ‎04-29-2020

I don't think so, thank you.