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Re: Xfinity home app will not sign in

New Poster

Re: Xfinity home app will not sign in

New phone. Fresh app install. "We're having trouble signing you in" message. Sign on works on my computer and on  my wife's phone. I can sign into Xfinity stream with sign on as well, however home app fails.

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Re: Xfinity home app will not sign in


@rmtfwhite wrote:

New phone. Fresh app install. "We're having trouble signing you in" message. Sign on works on my computer and on  my wife's phone. I can sign into Xfinity stream with sign on as well, however home app fails.


Try calling XHome Services 1-877-298-0874 and see if they can help.

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Official Employee

Re: Xfinity home app will not sign in

rmtfwhite, thanks for posting! What phone are you using? Are you able to sign into the My Account app normally? Can you send me a private message so I can assist? I just need your full name. 


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