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video Freeze

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video Freeze

I keep on getting the message: Version:1.0 StartHTML:000000186 EndHTML:000351596 StartFragment:000351333 EndFragment:000351554 StartSelection:000351333 EndSelection:000351554 SourceURL:https://tv.xfinity.com/

Now connecting to your entertainment experience

 
Tried everything I could find on the internet. 
Bronze Problem Solver

Re: video Freeze


samkos3 wrote:

I keep on getting the message: Version:1.0 StartHTML:000000186 EndHTML:000351596 StartFragment:000351333 EndFragment:000351554 StartSelection:000351333 EndSelection:000351554 SourceURL:https://tv.xfinity.com/

Now connecting to your entertainment experience

 
Tried everything I could find on the internet. 

What are you watching: live, on demand, or recorded?

Official Employee

Re: video Freeze

 

Hi samkos3, are you having this issue online, on your cable box, or on your app? Have you tried rebooting your equipment?