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unable to watch recorded videos on pc

Regular Visitor

unable to watch recorded videos on pc

About 2 weeks ago I could no longer watch my recorded video content on my PC, going into "manage my devices" shows the Kitchen TV is streaming, that TV is turned off yet it still says I am streaming, only one device can stream at one time, can't figure out whats going on, any ideas?

Bronze Problem Solver

Re: unable to watch recorded videos on pc


@gebby502wrote:

About 2 weeks ago I could no longer watch my recorded video content on my PC, going into "manage my devices" shows the Kitchen TV is streaming, that TV is turned off yet it still says I am streaming, only one device can stream at one time, can't figure out whats going on, any ideas?


Its not the tv, but the cable box. Reset or power cycle the cable box and see if it is cleared up.

Regular Visitor

Re: unable to watch recorded videos on pc

After trying the reset on the cable box it did not work, then I spent 20 minutes with upper level tech support with Comcast, turns out it worked fine on IE but not Chrome, he had me do some maintenance on the browser and it worked better then.