Community Forum not showing older recordings

New Poster not showing older recordings

While all recorded programs appear on the set top box, does not show older programs when Saved is selected.  The set top box indicates 34 recorded programs, but indicates 25 recordings.  It is June 2018 and any program recorded prior to March 2018 does not show up on the Saved list in and therefore cannot be watched on

Official Employee

Re: not showing older recordings

Only the last 60 hours recorded are saved to the cloud and can be accessed.

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