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streaming on demand to a vacation spot

New Poster

streaming on demand to a vacation spot

I have an iphone 8 with the xfinity stream, xfinity tv to go and the xfinity remote apps loaded. I purchased a Lighting Digital AV Adapter and an HDMI cord so that I could hook up to the tv in our vacation condo and watch shows that are on my DVR at home plus on demand shows. When I try to watch anything on the tv I get the following error message: License Issue :: 3338 "This video sream is not playable under the current device conditions. Please disconnect any external devices (including air play) and try again." What, if anything, can I do to get this to work so that I can stream shows to this tv?

Official Employee

Re: streaming on demand to a vacation spot

wrote:

I have an iphone 8 with the xfinity stream, xfinity tv to go and the xfinity remote apps loaded. I purchased a Lighting Digital AV Adapter and an HDMI cord so that I could hook up to the tv in our vacation condo and watch shows that are on my DVR at home plus on demand shows. When I try to watch anything on the tv I get the following error message: License Issue :: 3338 "This video sream is not playable under the current device conditions. Please disconnect any external devices (including air play) and try again." What, if anything, can I do to get this to work so that I can stream shows to this tv?

Use a laptop or PC to connect to the tv via hdmi
New Poster

Re: streaming on demand to a vacation spot

I have a Samsung Chromebook and the tv in the condo is a Samsung smart tv