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password

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password

I have a new apple Pad  for Christmass I don't remember my Password to get on it... I can as you can see get on my ;

lap top...it is in the same house...but I have had the lap top for about 7 years,,,, so if you can tell me who to call or what to do...it would be nice of you to give me your time.... I did try the # that is on the block box that has 5 lights on it.. but nothing.........thanks


Accepted Solutions
Official Employee

Re: password

Hello audreycianflone. It sounds like you are having trouble remember your WiFi password. 

 

Please click this link and follow the steps to connect to your in home wireless network: https://www.xfinity.com/support/articles/connecting-your-smartphone-or-tablet-to-your-home-network

 

Please let us know if there is anything else we can assist with. 


All Replies
Official Employee

Re: password

Hello audreycianflone. It sounds like you are having trouble remember your WiFi password. 

 

Please click this link and follow the steps to connect to your in home wireless network: https://www.xfinity.com/support/articles/connecting-your-smartphone-or-tablet-to-your-home-network

 

Please let us know if there is anything else we can assist with.