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my tv channel won't load, it just keeps spinning, when using live tv on online streaming.

New Poster

my tv channel won't load, it just keeps spinning, when using live tv on online streaming.

when using xfinity livestream, live channel, the channel i chose does not load.   it just keeps spinning.   What can i do?

 

Regular Visitor

Re: my tv channel won't load, it just keeps spinning, when using live tv on online streaming.

I have the same problem for a couple of days.  I am using firefix version 55.0.3.

Xfinitystream as always worked in firefox up until this last week.

New Poster

Re: my tv channel won't load, it just keeps spinning, when using live tv on online streaming.

same here, hasn't worked since Hurricane Irma. It won't work in Firefox or Chrome but works in Safari on Mac.

Contributor

Re: my tv channel won't load, it just keeps spinning, when using live tv on online streaming.

I created a thread earlier today because I didn't see this one.  Same thing with me.  Firefox 55.0.3.  Started yesterday.  Link to my post below. 

 

http://forums.xfinity.com/t5/XFINITY-Stream-Website/DVR-and-ON-DEMAND-using-Mozilla-Firefox/td-p/296...

 

Although it's working with IE 11 and Edge, I've found them to be extremely buggy.  I prefer Firefox.  I don't know what happened between Wednesday night and last night.

New Poster

Re: my tv channel won't load, it just keeps spinning, when using live tv on online streaming.

The same thing happened to me.

If you're using Firefox go to Menu>Help (question mark in lower corner)>Troubleshooting Information>Refresh Firefox.

That worked for me. Hope this helps!