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kindle fire hd 2013 wont download xfinity streaming app

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kindle fire hd 2013 wont download xfinity streaming app

Hi

I tried to download the xfinity streaming app and at the end said there was an error to try again. I have the Kindle Fire HD 2013. I am updated with the correct update. I had the old xfinity app and it worked fine. I did get to download the remote app and live Xfinity app without no problem. I was told  by comcast that my Kindle is compartable. I hope I can get some help with this problem.