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error code CL-14 when I try to access on demand.

New Poster

error code CL-14 when I try to access on demand.

Help

Expert

Re: error code CL-14 when I try to access on demand.


Memphislady wrote:

Help


so I can direct this to the right area, is this for a Comcast set top box or for something else?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
New Poster

Re: error code CL-14 when I try to access on demand.

i'm receiving the same error.  i'm trying to watch on my tv.xfinity.com/recordings and cannot play any of my recordings

Expert

Re: error code CL-14 when I try to access on demand.

hi, I moved this thread to the streaming website area of the forum and I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.