Community Forum

error code 102100.5

New Poster

error code 102100.5

when I try and watch CNN i get the error 102100.5. How do I bypass this glitch?

Bronze Problem Solver

Re: error code 102100.5


sirdoug21 wrote:

when I try and watch CNN i get the error 102100.5. How do I bypass this glitch?


Are you trying to watch off your home network? If so, try the CNN TVGO channel.

New Poster

Re: error code 102100.5

I've been having the same problem every time with CNN, HM&M, TCM and USA since mid-August.  Comcast needs to fix it someday soon I hope.  None of the Comcast posted solutions work.

New Poster

Re: error code 102100.5

yep, same here.

New Poster

Re: error code 102100.5

I've tried CNN go and everything i can possibly do but still no play!

Official Employee

Re: error code 102100.5

Hello all, 

 

 

Are you receiving this error message when accessing the app or the website?

New Poster

Re: error code 102100.5

mine happens when i'm using my lap top on xfinity stream. I don't have an app on it.

Official Employee

Re: error code 102100.5

Hello sirdoug21. 

 

Have you tried to sign out of XFINITY Stream and clear your cache and cookies of your web browser, and sign back in and retest?

New Poster

Re: error code 102100.5

It's a week later and now I am able to access everything.  No more "(Error 102100.5: Loading of the specified resource has failed)".  Hallelujah!

 

Official Employee

Re: error code 102100.5

Glad to hear that RGnoCNN. 

 

Is this working for everyone else on this thread? 

New Poster

Re: error code 102100.5

I don't know what happened, but problem seemed to solve itself. Thanx!