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channel add on packs

Regular Visitor

channel add on packs

I purchased Xfinity Instant TV yesterday and I purchased the "Entertainment" channel pack add on.

but I have been unable to watch and find those "Entertainment" channels within the guide

New Poster

Re: channel add on packs

I'm considering the pack but couldn't find what it even included.  -- It took some teeth-pulling to get the Xfinity chat person to understand it's not on the "Channel Lineup" page - https://www.xfinity.com/learn/channel-lineup  - still turns out what he told me was not everything...

 

BACKGROUND: They offer 10+ lineup with custom packages for additional $$ with names like ENTERTAINMENT or KIDS & FAMILY but in no way tell the user what these include.  THat's some horrendously poor marketing.

 

After much digging - I found it here: https://www.xfinity.com/learn/instant-tv - halfway down the page

  • ENTERTAINMENT - $15 MORE/MO.^

    amc
    animal_planet
    bet
    bravo
    comedy_central
    e
    food_network
    fx
    fxx
    hgtv
    history
    lifetime
    oprah_winfrey_network
    syfy
    tbs
    tnt
    tv_one
    usa
    vh1
    hallmark_movies_mysteries
    lifetime_movie_network
    movie_plex
    bbc_america
    hsn2
     
    ...but here is what I managed to get from the Xfinity Chat person who noted that it is NOT listed online:  "The Entertainment package has few starter channels USA FX TNT HIS AETV OWN HGTV and Food."
  • When searching for Kids & Family -- I found the Family Tier listed on its own page (https://www.xfinity.com/support/articles/family-tier-channels)

Channels in the Family Tier include:

  • Disney
  • Disney XD
  • Discovery Family Channel
  • Nickelodeon or Nick Too
  • Teen Nick
  • Universal Kids
  • DIY (Do It Yourself Network)
  • HLN (Headline News)
  • The Weather Channel
  • C-SPAN
  • C-SPAN 2
  • Food Network
  • National Geographic
  • Science Channel (Discovery)
  • HGTV
  • TBN (Trinity Broadcast Network)