Community Forum

Xfinity stream website

New Poster

Xfinity stream website

My xfinity stream website is only allowing me to see the TV go channels while watching and my in home network. this has been happening for about a week now. is there any reason behind this?

Bronze Problem Solver

Re: Xfinity stream website


@Sarahp1wrote:

My xfinity stream website is only allowing me to see the TV go channels while watching and my in home network. this has been happening for about a week now. is there any reason behind this?


Either your not on your home network, your cable modem's mac address doesn't match what is set in your accout settings, you have the "Available out of home" filter set, or you are viewing TV GO channels from the Live TV menu.

 

New Poster

Re: Xfinity stream website

I know I'm connected to my in home network. I haven't changed anything in that sense & triple checked. I haven't changed out my modem either. it has been working for the past 6 months. How would I turn off the filter for TV go?

New Poster

Re: Xfinity stream website

Oh i fixed it. I ended up refreshing my cable system my X1 was asking me to pay for things on HBO when I have a subscription that fixed everything.