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Xfinity stream stopped working on my computer

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Xfinity stream stopped working on my computer

I have been streaming on xfninity on my computer all day. I left for a few hours and came back to watch a show and this error popped up tde.provision.accountMismatch. What does this mean and how can it be fixed? Thank you!

Silver Problem Solver

Re: Xfinity stream stopped working on my computer


@blair2 wrote:

I have been streaming on xfninity on my computer all day. I left for a few hours and came back to watch a show and this error popped up tde.provision.accountMismatch. What does this mean and how can it be fixed? Thank you!


Call 1800comcast and ask for Billing; your account appears to have an issue.

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Expert

Re: Xfinity stream stopped working on my computer


@blair2 wrote:

I have been streaming on xfninity on my computer all day. I left for a few hours and came back to watch a show and this error popped up tde.provision.accountMismatch. What does this mean and how can it be fixed? Thank you!


did you go to the gear (settings) and sign out and then back in?



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Official Employee

Re: Xfinity stream stopped working on my computer

Hi, blair2! Thank you for posting in our community! The tde.provision.accountMismatch is usually caused by the back end issue with the username. I should be able to fix it without any issues. Replied to your private message, please check your inbox.  


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Official Employee

Re: Xfinity stream stopped working on my computer

I'm happy I was able to fix the account mismatch error for you. Feel free to reach me at any time Smiley Happy 


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