Community Forum

Xfinity TV recordings does not match whats on my DVR

New Poster

Xfinity TV recordings does not match whats on my DVR

When I log into my app my recordings don't match whats on my actual DVR.
Official Employee

Re: Xfinity TV recordings does not match whats on my DVR


Dnpchallenge wrote:
When I log into my app my recordings don't match whats on my actual DVR.

Only the most recent 60 hours of recordings are availabe with Cloud DVR

 

You can see more FAQs here:

 

https://www.xfinity.com/support/cable-tv/x1-dvr-cloud-technology-general-faqs/


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: Xfinity TV recordings does not match whats on my DVR

I have the same issue.

Official Employee

Re: Xfinity TV recordings does not match whats on my DVR

Did you check out the above links?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!