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Xfinity Stream is Down

Frequent Visitor

Xfinity Stream is Down

Is there a problem with XfinityStream...I can log on but I cannot see any channel pics...nothing is showing.  When I try to click on a channel nothing happens...

Frequent Visitor

Re: Xfinity Stream is Down

Live Chat...rep is going to log issue.  No other support given...

Frequent Visitor

Re: Xfinity Stream is Down (Error player.3315.1000058)

This Video Cannot Be Played

 

We've run into a problem while streaming Please Don't Feed the Hecks.

(Error player.3315.1000058)

Expert

Re: Xfinity Stream is Down (Error player.3315.1000058)


@XShanTV wrote:

This Video Cannot Be Played

 

We've run into a problem while streaming Please Don't Feed the Hecks.

(Error player.3315.1000058)


were you tryinjg to play the video via an hdmi cable? trying to aircast it? streaming to a tv at all? are you using a chromebook, windows pc? if windows is it up to date win10? using the up to date chrome browser? did you try removing cache and cookies?



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Frequent Visitor

Re: Xfinity Stream is Down (Error player.3315.1000058)

The issue was fixed today.  Comcast called this morning; I previously had a service ticket.  No one was able to tell me what -Error player.3315.1000058 means...If you know please let me know for future reference 

 

FYI-- I logged into XfinityStream via the WEB/ Safari Browser - macOS High Sierra computer.

New Poster

Re: Xfinity Stream is Down

Hi there,

 

I'm getting this error and "(Error player.3315.1000058)" on ANY channel I try.

 

Anyone else geting this today?it was fine this morning...

 

Wah Wah I wanna watch TV

New Poster

Re: Xfinity Stream is Down

Stream was down for me on Monday and now today also.  I tried chatting with an agent and their system is down.

Now, the chat feature is completely unavailalbe.  

 

Good luck!