Since the Xfinity Forum started in 2003, we have continued to allow topics to live on forever in our public forum. This method has allowed outdated and irrelevant content to remain accessible. This means that some of our users have experienced difficulty finding theBest Answerfor their question or get the assistance they are looking for.
Recently, this board underwent a “clean up”. That means that older posts are no longer viewable here. These outdated posts have been moved to our TV Archive Board. You will be able to view those posts there for your reference, you will just no longer be able to interact or reply to them.
After some time in this public archive, those posts will no longer be searchable or viewable. Of course, any topics that are still very active, regardless of the age, will continue to stay in a public board for you to participate in. If one of your posts is archived, don’t worry it will not affect your post count, your rank, or any associated badges.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!