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To watch <channel>, you'll need to connect to your home WiFi.

Contributor

To watch <channel>, you'll need to connect to your home WiFi.

I'm trying to use the Xfinity Stream website.  All the channels I have tried I get this message.

To watch <channel>, you'll need to connect to your home WiFi.

 

I am at home using our comcast wifi. Using MACBook Pro.

Official Employee

Re: To watch <channel>, you'll need to connect to your home WiFi.

Hello @ctb99. Have you tried to reset your Comcast Wireless Gateway? I can assist with further troubleshooting if needed. Please send me a private message and include your full name, service address, and account number so I can access your account. 

 

By the way, I've responded to your other posts as well. 

New Poster

Re: To watch <channel>, you'll need to connect to your home WiFi.

I have the same problem with my Windows 10 PC.  Why should everyone need to restart their modem/router all of a sudden when it is likely a Comcast issue?


ctb99 wrote:

I'm trying to use the Xfinity Stream website.  All the channels I have tried I get this message.

To watch <channel>, you'll need to connect to your home WiFi.

 

I am at home using our comcast wifi. Using MACBook Pro.