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I have the same problem on my iPad. If I select a program from the listings all I'm given is a "WATCH" button. I used to get "RECORD" or "RECORD SERIES".
I've had two very frustrating support calls (in the Philippines), they lacked the English skills to understand the problem, or they just kept telling me to reload the software from Apps Store. (That didn't work !).
All the other functions of the App work fine. This is strange.
Same thing is happening to me on my iPad. Am talking specifically about the TV Remote app, latest version of app and iOS. Worked perfectly until recently. Have attempted a reinstall, logged out, etc., all to no avail. After I tap record it attempts to sync for 20-30 seconds, then times-out and appears as a universal no symbol instead of a solid red circle.
I too have gone down the "delete", "reload", "reboot" sequence you describe, but you seem to have got at least a button to hit to record from program listings.
i know I have synced to my DVR, because when I select it under the options, there is a "test" button. That pops up a message on my TV telling me it saw the request.
i also have an android tablet. Well, well, well, everything works there !
I have the same exact problem. Remote app had been working fine, now it will only allow me to change channels but not record. I have called Comcast 4 times!!!, every time they tell me they are writing a ticket and escalating the problem to advanced tech support and someone will call me back. Needless to say, no one has called back after any of my calls, nor do I expect they ever will. So I am giving up trying to get the problem fixed through Comcast. Have you had any success in resolving the issue, and if so, please advise. Thanks.
**CURRENT AS OF 11/28/2017**
Due to a legal ruling, for the foreseeable future we are removing the remote scheduling of DVR recording features. We apologize for the inconvenience, we are actively pursuing an appeal of the ruling.
If you’re away from your DVR box and cannot schedule a recording and miss a show, check to see if it's available on XFINITY On Demand! We apologize again for the inconvenience.