Keeps getting the error message below asking us to sign out. But singing back in didn't solve the problem. We had a comcast tech come out a week ago. He had no clue, and told us someone will follow up to fix it. But no one every did.
It looks like many have the same problem in this forum. So can someone please help??
Solved! Go to Solution.
Thank you for visiting the forums! Sorry to hear about your issues.
I've asked an employee to assist you. You should expect a reply in this thread.
Thank you so much for posting your question here in the Xfinity Forum. We sincerely apologize for the inconvenience that you have experienced.
Can you please log out of the Xfinity Stream website fully, clear your browsers cache and cookies, and log back into the website?
Please let us know if you continue to experience this issue.
Hi czhao, I have responded to your private message.
Hi czhao, thank you for helping troubleshoot through private message and glad I could help get this corrected for you. Please reach out if you need help in the future.