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Stream App on Fire TV and Apple TV

Regular Contributor

Stream App on Fire TV and Apple TV

The two streaming platforms that I use - Amazon Fire TV and Apple TV - still have no joy with Xfinity.  We are getting close to the end of 2018, when I thought these were to be delivered.  Anyone seen even a beta release?

Expert

Re: Stream App on Fire TV and Apple TV


@user1724 wrote:

The two streaming platforms that I use - Amazon Fire TV and Apple TV - still have no joy with Xfinity.  We are getting close to the end of 2018, when I thought these were to be delivered.  Anyone seen even a beta release?


end of 2018 may be a Christmas present. still waiting for it to be formally announced.



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Official Employee

Re: Stream App on Fire TV and Apple TV

Hello , the information that (Rustyben) provided is correct. Currently only certain devices have the Xfinity Stream app. We anticipate adding more equipment manufacturers and devices during 2018. For eligible device models, see the activation information for Roku devices and Samsung devices.


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New Poster

Re: Stream App on Fire TV and Apple TV

Hopefully this happens soon. I just bought a Toshiba Smart TV with the Fire OS 6, not knowing that the Xfinity streaming app is not compatible with it. The minimum requirements listed on the Xfinity site include Fire, so this is a huge disappointment. The ability to stream Xfinity is the whole reason I bought the TV since it's too difficult to install cable in the room I'll be using it. I don't want to return the TV, but might have to.

Official Employee

Re: Stream App on Fire TV and Apple TV

Hello @CTGirl1971, thanks for reaching out and I apologize about any inconvenience or frustration this caused you! We appreciate your feedback regarding this as well. 


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New Poster

Re: Stream App on Fire TV and Apple TV

I was told by my customer service agent that this would work for AppleTV and Firestick.  Sounds like neither of these are currently supported.  Do you have an ETA for when these platforms will be supported?

Expert

Re: Stream App on Fire TV and Apple TV


@mestrits wrote:

I was told by my customer service agent that this would work for AppleTV and Firestick.  Sounds like neither of these are currently supported.  Do you have an ETA for when these platforms will be supported?


no information given. they usually announce any changes a week or so before they start rolling out. you can use a roku now as it is on a free beta. If you buy one keep the receipt and packaging until you verify that the purchased version works.



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New Poster

Re: Stream App on Fire TV and Apple TV

Any updates on appletv availability?
Expert

Re: Stream App on Fire TV and Apple TV


@Rheckert wrote:
Any updates on appletv availability?

see the post just before your post



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New Poster

Re: Stream App on Fire TV and Apple TV

Wow... just got off the phone N hour ago. Was gonna cancel my tv, and they talked me in to staying and signing a 2-year agreement and told me that I can stream to FireSticks and AppleTV devices. Well, clearly I can’t and I was lied to. Now I’m in a 2 year contract with no TV to 75% of my house. Well played Comcast... well played. You conned me. I was going to switch to sling
New Poster

Re: Stream App on Fire TV and Apple TV

I’m disappointed as well. Clearly told the agent today I stream from an Apple TV. Was surprised to find out tonight that Xfin Stream app is not available on Apple TV.

My agent said you can cancel the plan within 30days. Unless the app for Apple TV launches in the next week I’ll cancel the changes to my service.