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Steaming program skipping ahead in one program

Contributor

Steaming program skipping ahead in one program

I have been having an issue with trying to watch a previousely aired program: "the Magicians", Season 2, Episode 10. It constantly skips ahead. I'm watching it on Chrome, Windows 7 64-bit. It just seems to be that episode, since I watched other episodes and other programs, and none had that issue. I think that specific episode may be messed up.

Expert

Re: Steaming program skipping ahead in one program


@Berger-Wolf wrote:

I have been having an issue with trying to watch a previousely aired program: "the Magicians", Season 2, Episode 10. It constantly skips ahead. I'm watching it on Chrome, Windows 7 64-bit. It just seems to be that episode, since I watched other episodes and other programs, and none had that issue. I think that specific episode may be messed up.


I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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Contributor

Re: Steaming program skipping ahead in one program

Thank you.

Official Employee

Re: Steaming program skipping ahead in one program

Hi Berger-Wolf, I can help.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you