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Shows not recording & can't cancel others

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Shows not recording & can't cancel others

I have one show in my favorites and it did not record at all last night & other times it records for 10 min or so.  I thought maybe I had too many recording at the same time, but I am away from home & find no place on laptop or phone to delete scheduled recordings.  Also, Streaming on laptop keeps stopping constantly. This has been going on for a month or so and I've seen your answer about overloaded servers, so what is being done?  Comcast charges an awful lot of money to be having these issues with no fix.  So frustrating. What's going on?